1. We GUARANTEE 1-hour response time by phone and 4-hour on-site response time to any computer emergency during normal working hours. When your computer network goes down in the middle of a busy work day, you need it fixed immediately so your employees aren't sitting around taking a $10,000 coffee break waiting for their computers to come back online. Because we make fast response a top priority, you'll never be frustrated trying to reach us when you have a problem. And, if we don't respond promptly, then your service call is free.

2. We GUARANTEE to solve your computer problems to your satisfaction or it's FREE. A money-back guarantee is unheard of for computer support companies, and you will be hard pressed to find anyone else who dares to offer one. But we offer this with total confidence because we take extra steps up- front to make sure we thoroughly understand your problem and create a well thought out approach in advance for solving it. This enables us to avoid mistakes and overlooked issues that delay the completion of your project and cost extra in billable hours. If you are not satisfied with one of our technicians or the work completed, simply give us a call and we'll refund that entire day's work.

3. We GUARANTEE to complete your projects when we say we will. When you hire us for any project, you can rest assured that it won't be dragged out over days and weeks. We guarantee your projects will be completed to your satisfaction, on- time, or we will give you a $500 rebate off your bill for every day we are over.